Customer reviews of Southwick Car Centre

By Sue L on 07 December 2016 | Verified purchase

They were extremely helpful and very patient when we were looking for a car. They were very friendly and put no pressure on us whatsoever. I would definitely recommend them as a good place to go for all the help you need and being very fair on their price.

By Catherine F on 22 November 2016 | Verified purchase

Worth the 2 hour drive, experienced and knowledgeable staff, with no hassle.Made car buying easy.

By Mrs A A on 06 November 2016 | Verified purchase

Very efficient dealership with all cars presented in excellent condition. Don't be deceived by the chalet style outside and dated signage, it's much smarter that it looks! V helpful staff, making buying a car a very smooth experience.

By Gavin K on 03 November 2016 | Verified purchase

No pressure, no hassle but very helpful. Excellent service, would highly recommend

By Caroline G on 22 March 2020 | Purchase not verified

I visted 21 Mar to see a mecedes gla I had seen on Auto Trader. I was so disappointed with the actual car - price still displayed as £700 more than on AT, vehicle not even prepped for sale - cracked rear light, other one had condensation in, all alloys scratched as car has been curbed, body full of scratches and damaged paintwork, tyre repair kit missing items, and to top it all has been damaged whilst on their forecourt with front bumper replaced and not even put together correctly + cracked number plate and headlights not aligned (check your photos on AT to see how looked before if not sure how to put together). Not what I expected of a 2.5 year old car that is being advertised for sale. I thought the price was reasonable to reflect higher mileage but not for the condition of the vehicle. BTW I was a cash purchaser ready to buy the right vehicle but will now be taking my money to an authorised mercedes dealership who can be bothered to present their vehicles in a saleable condition.

By Karen L on 11 June 2019 | Purchase not verified

For the second time in a week I stopped at the showroom today. I had seen a mini on my previous visit and in Auto trader. The salesman was in the office I had to go into speak to him. I told him my meagre budget he advised they had nothing in that price range he didn't seem interested and didn't bother to check for any flexibility in my budget. I enquired about the mini it was £500 over my stated budget. I advised I was a cash buyer and asked to look inside the mini. I have just had a pay out on my insurance and have a 2018 mini as a courtesy car unfortunately my budget doesn't run to a 2018 model. So I wanted to see how the older model ran in comparison BUT I was told I couldn't have a test drive unless I was going to buy today! Well without driving the car how would I know....I was told the manager does not like people to test drive unless they are buying. Well my money is still in my pocket and the potential for an up sale for any keen salesman as long as its not Southwick.

By Mr K on 07 October 2018 | Purchase not verified

A very smooth transactiona great car,just a shame they couldn't be bothered to valet the car or do there pre-delivery checks,as well collected vechile in the same condition from when left it after placing are deposit, as the back seat was still covered with debris and tyre pressure light was still on after our first test drive

By Mitchell A on 29 September 2018 | Purchase not verified

Just bought a ford Kuga from Southwick, very approachable Guys no hassle fare part ex price would recommend them

By Brian P on 30 August 2018 | Purchase not verified

Brought my second car from here in March. Not a great experience. The car wasn't properly prepped, paint problems weren't picked up, brake pads and disks were worn, only discovered when the car was serviced by another garage. "One owner cars" doesn't mean one driver cars. My car was an ex-leasing company car, goodness knows how many drivers it has had?

By Mike B on 09 August 2018 | Purchase not verified

Not impressed, drove an hour and three quarters to get there, to look at a car advertised as having a sunroof, only to find it didn't have one! Then when inspecting the car, found a lot of damage around the door posts, and a tear in the leather seat, none of which was mentioned in the description. The salesman said that he hadn't even looked at the car, and would not budge on price, just removed the sunroof from the description! we will not be going back there again.