Customer reviews of Southwick Car Centre

By Rachael G on 12 April 2018 | Verified purchase

I phoned the garage to ensure that the car was still available and made them aware that I would be travelling up that afternoon. When I arrived the salesman handed me the keys and left to look at the car myself. I wanted a test drive but there was no fuel in the car and they didn’t have any available so had to make it a short one. I liked the car and decided to buy it. Agreed with the garage when I could pick it up and again I confirmed on the day. Disappointed to find that the car still didn’t have any fuel in the tank. Minimal was put in and I made it to the petrol station. This was scary as I was a lone female in an unfamiliar area an hour from home. Also discovered when I got home that the car didn’t have any mats.

By Sarah R on 30 March 2018 | Verified purchase

Very friendly and helpful staff, no hard sales, good quality vehicle.

By Matthew L on 29 March 2018 | Verified purchase

Bought a Skoda Fabia 1.2 TSI DSG from them about 2 weeks ago. Great little car. The car was originally advertised as £6600 then all of a sudden the car was then listed at £6800! On calling up they said that the delivery company had damaged it on delivery so had to raise the price to fix it. (Surely this would have been billed to the delivery company?) Then when visiting the garage to test drive the car when questioned in person they said that the car had gone up in value as they closely monitor prices daily! Once I bought the car on the invoice document it said car price £6600 plus warranty £200 = £6800. So it leads me to believe that they originally mis priced it. Could have been up front and said that in the first place. Also, not their fault but it turns out that the VAG group no longer issue service booklets so had no service history with the car! Overall great comfy car in immaculate cond, but feel let down by the above.

By Philip H on 29 March 2018 | Verified purchase

A very efficient company,I was offered sound advice and information.I knew what vehicle I had in mind to purchase and this car ticked all of the boxes.I didn't feel pressured to buy and they were very helpful with collection arrangements.I have taken out a 12 month warranty agreement not because I didn't like the small print of their warranty,but the one I now have is a national service.

By Brian P on 12 March 2018 | Verified purchase

This Car Sales centre is local to me and this was my second car from them. Whilst all cars are advertised as one owner cars, that owner could have been a motability customer, or a lease company, so look for low mileage vehicles. On a plus side by virtue of their history all cars will have been serviced throughout their lives. The cars are well prepared and sold with a 3 month warranty which can be extended for a reasonable amount. If trading in a vehicle, the trade in amount will be fair. Overall, a very easy company to deal with, one never feels pressured or rushed.

By Michael L on 09 March 2018 | Verified purchase

Bought the car unseen based on an accurate description of condition - no nasty surprises on inspection. Dealership very patient when my bank refused to transfer the cash and blocked my account, despite me telling them the day before (typical Santander). Very pleased with car.

By Ruth P on 09 March 2018 | Verified purchase

Very easy buying a car here, professional and lets you take your time. Hopefully all will go well with new car as only just picked it up. So far so good.

By Mr Phil P on 18 February 2018 | Verified purchase

Excellent service nothing was to much, and even had the car delivered to my door

By Tracey W on 17 February 2018 | Verified purchase

Helpful staff, who left you alone to view the car in peace and for you to decide whether you wanted to take it further, go out for a test drive etc. Simple, no hassle paperwork. Sale completed really easily. Everything explained to you really clearly and succinctly.

By Marie T on 13 February 2018 | Verified purchase

Perfect for us - allowed to browse without being pestered, we then asked for some keys- had a look inside and requested a test drive of our fave car. Went to look at another garage without being pressured and returned shortly afterwards to put down a deposit! Very honest, friendly knowledgeable- would thoroughly recommend and will no doubt use again.